At Kansai Gems, we ensure your synthetic gemstones and ornamental stones are delivered in perfect condition and on time.
Shipping Coverage
We deliver across India using trusted courier partners. International shipping is available on request, subject to additional charges.
Order Processing Time
Orders are processed and dispatched within 1–3 business days of order confirmation.
Customized or bulk orders may take up to 7–10 business days to process.
Estimated Delivery Time
Metro Cities: 3–5 business days after dispatch.
Other Areas: 5–8 business days after dispatch.
Remote/Rural Areas: 7–10 business days after dispatch.
Shipping Charges
Free shipping on orders above ₹999 within India or on selected items.
Standard shipping charges apply to orders below ₹999.
International shipping charges depend on location, calculated at checkout or communicated by email.
Tracking Your Order
Once your order is dispatched, a tracking number will be sent to your email or mobile. Track your shipment on our courier partner’s website.
Delays & Exceptions
While we strive for timely delivery, delays may occur due to factors such as weather, courier disruptions, or public holidays. Kansai Gems is not responsible for such delays, but we will keep you informed.
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