Terms & Conditions

Welcome to Kansai Gems. By using our website or purchasing from us, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. Product Authenticity

All gemstones and jewelry sold by Kansai Gems are 100% authentic and come with relevant certifications, where applicable. We source all products ethically and ensure quality checks before dispatch.

2. Product Descriptions

We make every effort to provide accurate and up-to-date descriptions, images, and specifications for our products. However, slight variations in color or texture may occur due to lighting or screen resolution. We encourage you to refer to the product details and certifications provided.

3. Pricing & Availability

Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes, unless otherwise stated. Prices and availability are subject to change without notice. We reserve the right to correct any pricing errors and cancel any orders resulting from such errors.

4. Order Acceptance & Cancellation

An order placed through our website is considered confirmed only after you receive a confirmation email. Kansai Gems reserves the right to cancel or refuse any order at our discretion, including cases of suspected fraud, payment issues, or stock unavailability.

5. Intellectual Property

All content on this website—including text, images, logos, graphics, and designs—is the property of Kansai Gems and protected under applicable intellectual property laws. Any reproduction or unauthorized use is strictly prohibited.

6. Limitation of Liability

Kansai Gems shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or products, even if advised of the possibility of such damages.